And as the manager based at Intek Communications, Helston for the past six years - reputation in the town is so important. I strongly disagree with the comment made above. Our cashback policy is quite clear to all parties. The correct ID for address and signature has to be given at the point of sale. The customer then claims 60-90 days from the connection date with 2nd bill showing 1st payment has been made. A cheque is then despatched out to the customers address. This is to tie up with when our company receives the commission payment from the network. This is all stipulated on the manual chequeback form which is signed by both parties. With a cashback policy it allows us to offer better deals than direct with the networks.